Every product's support email in one place

PimiDesk is a support inbox for people who run several products alone. Each product keeps its own address on its own domain, and your AI tool can triage and draft for you.

The week without it

Feature requests for your SaaS, bug reports for your app and billing questions for your plugin all land in one personal mailbox. You lose track of which product a customer means, and the important mail gets buried under the rest.

Each product on its own address

Customers write to [email protected] and get the reply from that address, not from your personal mail.

• myanalytics.io: [email protected]
• designtool.app: [email protected]
• wpfastcache.com: [email protected]

One workspace takes mail for up to 5 domains on Lite, so small products can share an inbox. Give a product its own workspace when you want its contacts and tags kept apart: Pro has 2 workspaces and Business has 3.

Your AI tool does the triage

Connect Claude Code, claude.ai or ChatGPT to the PimiDesk MCP server. It has 40 tools, and you choose what the connection may do: read, drafts only, or read and write.

• Read the queue: "what came in today, and for which product?"
• Draft replies: the draft waits in the dashboard for you to read and send
• Tag and set priority, so the urgent mail is on top when you look
• Look up a customer: everything they wrote before, in one answer

PimiDesk has no AI of its own and does not charge for the connection.

Drafts that follow you

A draft is saved on the server, not in your browser. Start a reply on your laptop and finish it on your phone, or open the one your AI tool left for you.

Script the rest

Everything the dashboard does is a REST call: 250+ operations in the API reference.

• A payment fails: your code opens a high-priority ticket
• A customer signs up: your code adds them as a contact
• You ship a fix: close the related tickets in one bulk call

Webhooks send 17 event types to your own systems, each delivery signed.

Get started