Three situations PimiDesk is built for
PimiDesk is an email helpdesk for small teams with more than one product or client. Pick the situation closest to yours.
Helpdesk for Solo Developers
Every product keeps its own support address on its own domain, and all the mail lands in one place. Your AI tool triages and drafts through the MCP server.
Helpdesk for SaaS Teams
Your app opens tickets through a REST API with 250+ operations. Webhooks feed your own tools, each product gets a workspace, and response targets are set per priority.
Helpdesk for Dev Agencies
One account, a separate workspace per client. Each client keeps its own domain, addresses, contacts and ticket history, and you choose who on your team sees which client.