Everything you need to set up, integrate, and automate PimiDesk.
Interactive documentation for all 250+ API operations. Try requests directly in the browser.
From a new account to your first ticket or conversation, step by step.
Create your account, set up a workspace, add an email address, and receive your first ticket or conversation.
Inbound and outbound email flow, forwarding, purpose-based routing, threading, and attachments.
Rules that tag, assign, answer, mark as spam or trash new mail the moment it arrives.
17 event types, HMAC-SHA256 verification, retry logic, and delivery logs.
Connect claude.ai, ChatGPT, Claude Code or any MCP client: one connector for all your workspaces, 40 tools.
Multi-workspace isolation, roles, member invitations, and resource quotas.
Manage contacts, organizations, lists, and 7 custom field types.
A first-response and a resolution target per priority, breach emails and the sla.breached event.
Open a PimiDesk ticket from a WordPress form with the REST API. The plugin is not released yet.